E-mail Accounts

Adding e-mail accounts can be done from Site Settings > E-mail Accounts ( Url: yoursite.businesscatalyst.com/admin)




You will receive a confirmation e-mail with a link to a page where you can create your new password.

Once the setup is complete, changing the password for an e-mail account can be done either via the password reset workflow, where an e-mail similar to the activation one will be delivered to the recovery account setup when creating the e-mail account:


or from webmail directly, by accessing Settings > Password.


Admin Users

Administrator accounts added fall in one of two categories:

  • Existing e-mail accounts within the BC site
  • In this case the same/existing password will be picked up, the account will be merged, and updating the password will from that point on affect both the web mail account as well as the admin user, as it's basically the same entity.
  • External/new e-mail addresses
  • In this case an e-mail will be received with an URL where an admin password can be set, similar to that of the e-mail account creation process.

For both account types, the password recovery worfklow can be triggered from the admin details page, and will assume the same procedure as outlined above.




For admin accounts that are Adobe IDs, the password recovery link will point to an adobe.com domain page where the following recovery form will be filled:



For admin accounts that are non-Adobe IDs, the password can also be changed from the "My Details" Page :



If an admin user forgets his password, he can reset his password from the login form, by triggering the recovery workflow, after having entered his e-mail address.



In conclusion, Business Catalyst provides the tools and guidance to keep your accounts as secure as possible. Remember never to publicly expose your passwords, and also never share your access credentials to anyone.